Contact & FAQ

Get in touch!
For any questions or more information about our products or services, please feel free to get in touch to hear from one of our team!
Phone us on:
UK: 0800 731 2119
EIRE: 1800 806 166

Our Customer Care Team are available from 9AM - 5:30PM Monday to Friday, Saturday 9AM - Midday and closed on Sunday.

Due to an increased volume of queries, our current response time is longer than usual. We apologise for this delay in dealing with your query and we appreciate your ongoing patience. Answers to some of your questions, may be available in our FAQ section below.

To contact us by email please complete the form below:
If you would like to get in touch about how we use your data, or have any requests regarding your personal data, email us directly at: [email protected], for more information please see our privacy policy 

Our Maybelline products are available at many top retailers across the UK & Ireland. We do not sell products directly on our website.   

Our products are available to shop online at many different websites. Head to our SHOP ALL product page to find your product. Find the shade you are looking to purchase and select SHOP NOW to see where it’s available.  

If you’re looking to shop in-store, you can find your nearest location by using our STORE FINDER. Please enter your post code to find the nearest stores in your area.  
Click here to see our full line of our current Maybelline products.

We are sorry we don't offer coupons or samples on our website. However, we often have promotions and discounts available in various retailers. 
Please do feel free to follow us on our social media page here to receive the latest information on our products and exclusive promotions.  

Related Topics: Where can I buy Maybelline products?

We have a suite of digital services available on our website to help you! 

For foundation, please use our foundation finder here

If you’re looking for your next Brow product, please use our BROW STUDIO

You can also try on many products using our Virtual Try On service from the product page or access it now by clicking here

If you’re looking to check out our products in real life, you can find a store near you by clicking here.

We are sorry that your Maybelline New York product was discontinued. 

For some time after a product has been removed from store, it may still be available online at various retailers. We regularly update our website to ensure it accurately reflects our latest products available in the UK and Ireland.  

If your item is still available online, you will be able to find a SHOP NOW button from the product page on our website.  

When discontinuing products we like to make sure that an equivalent or improved product will be made available. 
To learn more about our newest and trending products, please visit our HOMEPAGE by clicking here.  
We hope you will find another Maybelline New York product that you'll like just as much! 

All the ingredients we use in a product are listed on the: Product page, package, or the label of the product itself.  

You can find our full list of products here and access the ingredients from the product page.

Thank you for your interest in Maybelline, a brand of L'Oréal UK and Ireland.  
L’Oréal no longer tests any of its products or any of its ingredients on animals, anywhere in the world nor does L’Oréal delegate this task to others.  

For complete information on this subject, please click here

We can be reached at 0800 731 2119, Monday to Friday - 9AM - 5:30PM, Saturday 9AM - Midday and closed on Sunday. 

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