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Our Maybelline ambassadors are lovely people just like you! Customers turned consultants ready to share their own experience of our products as well top tips and tricks! They’re here to help with any questions you might have about makeup.


To get started.

  1. Open the chat by pressing the “need help with your makeup?” button in the bottom right hand of your screen.
  2. Enter your query and personal details. You’ll receive an email notification when our ambassador has answered your question.

Our ambassadors are a speedy bunch and aim to reply in less than five minutes but sometimes it might take a little bit longer so we appreciate your patience whilst they get back to you!


Finished your conversation and ready to shop? Shop in store or click here to shop boots.com

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